- Safescan 2000
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Safescan 2210 / 2250
- Different detection settings and sensitivity levels on my Safescan 2210/ 2250 can be changed. What do these sensitivity levels mean?
- When starting the device it shows an EA0 ~ EA5 error. How can I solve this?
- E1 (UV) error message
- E2 (MG) error message
- E3 (Thickness)
- E4 (Height)
- E6 (Skewed note) error message shows
- The device appears not to start automatically
- Can I count Polymer banknotes (for example GBP, CAD, RON) on my 2250?
- I want to use the Safescan 2210 or 2250 for the sheet counting option (free count). Which sizes can the device count min. and max.?
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Safescan 2465-S
- When I switch on a new 2465-S I get the message "Self test error, E70" How can this be fixed?
- I want to count another currency (not EUR) but cannot select all counting modes. What could cause this?
- How can I change the auto / manual start on my Safescan 2465-S?
- How can I export counting results (only in mix mode) to my money counting software or print my results at my TP-230?
- My Safescan 2465-S is giving the following error message during counting; UV SUSPECTED
- My Safescan 2465-S is giving the following error message during counting; MG SUSPECTED
- My Safescan 2465-S is giving the following error message during counting; DIFFERENT DENOMINATION
- My Safescan 2465-S is giving the following error message during counting; DOUBLE NOTES
- My Safescan 2465-S is giving the following error message during counting; IR SUSPECTED
- My Safescan 2465-S is giving the following error message during counting; RECEIVER STACKER FULL
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Safescan 2600 series
- After I have done a currency software update, the display of my banknote counter remains blank.
- After performing a currency software update the display shows “ E107 Banknote Feeding Sensor Self Test Error” (sometimes followed by “E007 Fluorescence Sensor Self Test Error").
- After performing the latest currency software update I have less currencies on my device.
- After a currency update the following error message is shown: E70 EXT IR SENSOR. After pressing [START], error message E60 EXT IR SENSOR is shown.
- A foreign object like a coin, staple, rubber band or paperclip is blocking my device. How can these objects be removed?
- Cleaning Instructions (Safescan 2600 series, older models)
- My Safescan 26xx-S banknote counter shows the following error message: E00 FLUORESCENCE SENSOR
- My Safescan 26xx-S banknote counter shows Self test error message: E10 BANKNOTE FEEDING SENSOR
- After a software update the following error message is shown: E70 EXT IR SENSOR. After pressing [START] first error E60 EXT IR SENSOR is shown, followed by error E50.
- After updating the device I get the following error message: E70. After pressing start E70 is still shown.
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Safescan 2985-SX
- My Safescan 2985-SX is giving the following Self-test error message; Fluorescence sensor
- My Safescan 2985-SX is giving the following Self-test error message; Banknote feeding sensor
- My Safescan 2985-SX is giving the following Self-test error message; Banknote receiving sensor
- My Safescan 2985-SX is giving the following Self-test error message; Rotate speed sensor
- My Safescan 2985-SX is giving the following Self-test error message; Left counting sensor
- My Safescan 2985-SX is giving the following Self-test error message; Right counting sensor
- My Safescan 2985-SX is giving the following Self-test error message; Reject Pocket Full
- Remove the banknote and clear away the dust, close the top cover
- My Safescan 2985-SX is giving the following Self-test error message; Back drawer open
- My Safescan 2985-SX is giving the following Self-test error message; JAM! Remove all notes! Then press RESET key!
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- FAQ - Banknote Counters
The Menu password has been activated in the user menu, but I forgot the password. How can I reset the password?
The menu password can be enabled, to block unwanted access to the user menu. This password is embedded in the firmware of the device and can not be changed. When the menu password has been enabled, press
[Add] / [Report] / [Batch] / [Mode] consecutively (Safescan 2665-S, 2685-S)
or
[Add] / [Auto] / [Batch] / [Mode] consecutively (Safescan 2660-S, 2680-S)
to get access again to the user menu. When required, disable the menu password in the user menu.
[Add] / [Report] / [Batch] / [Mode] consecutively (Safescan 2665-S, 2685-S)
or
[Add] / [Auto] / [Batch] / [Mode] consecutively (Safescan 2660-S, 2680-S)
to get access again to the user menu. When required, disable the menu password in the user menu.
v1802
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