After a currency update the following error message is shown: E70 EXT IR SENSOR. After pressing [START], error message E60 EXT IR SENSOR is shown.

In this case the receiver board needs to be updated as well.  This update should be part of the update package.  Please verify if the update package that you have downloaded contains both the currency (mainboard) update and the receiverboard update for you device. Follow the included update instructions.

Update instructions can be found here:

If the problem persists, please contact Safescan support.

When contacting Safescan, please make sure you have the following information at hand:

  • Product name of your device (located on the product label)
  • Articlenumber / partnumber of your device (located on the product label)
  • Serialnumber of your device (located at the back or bottom of your device)
  • Installed software version on your device (visible during start-up of your device)
  • A clear error description (what is the error message on the screen, under which circumstances does the error occur, etc)
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