- Safescan 2000
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Safescan 2210
- Safescan 2210 - Full Manual
- Safescan 2210 - Feeding Banknotes
- Safescan 2210 - Adding Results
- Safescan 2210 - Creating Batches
- Safescan 2210 - Sheet Counting
- Safescan 2210 - Error Messages
- Safescan 2210 - Adjusting The Hopper
- Safescan 2210 - Cleaning Instructions
- Safescan 2210 - Restoring Factory Settings
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Safescan 2250
- Safescan 2250 - Full Manual
- Safescan 2250 - Feeding Banknotes
- Safescan 2250 - Adding Results
- Safescan 2250 - Creating Batches
- Safescan 2250 - Sheet Counting
- Safescan 2250 - Counting Polymer Banknotes
- Safescan 2250 - Error Messages
- Safescan 2250 - Adjusting The Hopper
- Safescan 2250 - Cleaning Instructions
- Safescan 2250 - Restoring Factory Settings
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Safescan 2265
- Safescan 2265 - Full Manual
- Safescan 2265 - Feeding Banknotes
- Safescan 2265 - Adding Results
- Safescan 2265 - Creating Batches
- Safescan 2265 - Counting Modes
- Safescan 2265 - Printing Results
- Safescan 2265 - Exporting Results
- Safescan 2265 - Connecting The Safescan ED-160
- Safescan 2265 - Error Messages
- Safescan 2265 - Adjusting The Hopper
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Safescan 2465-S
- When I switch on a new 2465-S I get the message "Self test error, E70" How can this be fixed?
- I want to count another currency (not EUR) but cannot select all counting modes. What could cause this?
- How can I change the auto / manual start on my Safescan 2465-S?
- How can I export counting results (only in mix mode) to my money counting software or print my results at my TP-230?
- My Safescan 2465-S is giving the following error message during counting; UV SUSPECTED
- My Safescan 2465-S is giving the following error message during counting; MG SUSPECTED
- My Safescan 2465-S is giving the following error message during counting; DIFFERENT DENOMINATION
- My Safescan 2465-S is giving the following error message during counting; DOUBLE NOTES
- My Safescan 2465-S is giving the following error message during counting; IR SUSPECTED
- My Safescan 2465-S is giving the following error message during counting; RECEIVER STACKER FULL
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Safescan 2600 series
- After I have done a currency software update, the display of my banknote counter remains blank.
- After performing a currency software update the display shows “ E107 Banknote Feeding Sensor Self Test Error” (sometimes followed by “E007 Fluorescence Sensor Self Test Error").
- After performing the latest currency software update I have less currencies on my device.
- After a currency update the following error message is shown: E70 EXT IR SENSOR. After pressing [START], error message E60 EXT IR SENSOR is shown.
- A foreign object like a coin, staple, rubber band or paperclip is blocking my device. How can these objects be removed?
- Cleaning Instructions (Safescan 2600 series, older models)
- My Safescan 26xx-S banknote counter shows the following error message: E00 FLUORESCENCE SENSOR
- My Safescan 26xx-S banknote counter shows Self test error message: E10 BANKNOTE FEEDING SENSOR
- After a software update the following error message is shown: E70 EXT IR SENSOR. After pressing [START] first error E60 EXT IR SENSOR is shown, followed by error E50.
- After updating the device I get the following error message: E70. After pressing start E70 is still shown.
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Safescan 2985-SX
- My Safescan 2985-SX is giving the following Self-test error message; Fluorescence sensor
- My Safescan 2985-SX is giving the following Self-test error message; Banknote feeding sensor
- My Safescan 2985-SX is giving the following Self-test error message; Banknote receiving sensor
- My Safescan 2985-SX is giving the following Self-test error message; Rotate speed sensor
- My Safescan 2985-SX is giving the following Self-test error message; Left counting sensor
- My Safescan 2985-SX is giving the following Self-test error message; Right counting sensor
- My Safescan 2985-SX is giving the following Self-test error message; Reject Pocket Full
- Remove the banknote and clear away the dust, close the top cover
- My Safescan 2985-SX is giving the following Self-test error message; Back drawer open
- My Safescan 2985-SX is giving the following Self-test error message; JAM! Remove all notes! Then press RESET key!
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FAQ - Banknote Counters
- The LCD display of my banknote counter appears to be scratched
- Where do a find the article number / part number of my device?
- Do I have to pay for currency updates?
Do I have to pay for currency updates?
No, Safescan offers the currency updates for your device as a download package, free of charge.
There is however also the option to purchase a MicroSD card at www.safescan.com, with the currency update for your device already pre-installed.
There is however also the option to purchase a MicroSD card at www.safescan.com, with the currency update for your device already pre-installed.
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