E2 (MG) error message

This means that no Magnetic features were detected. The banknote may be a counterfeit. 

  • Some currencies are known to have very weak MG features in certain banknote denominations, which are almost impossible to detect. 
  • Some currencies may not have MG features integrated at all, such as all polymer banknotes. 

Solution 
  • Count the banknote again to double check if the problem persists. 
  • Clean the magnetic sensors with a banknote cleaning card. 
  • If the banknote is in fact genuine, lower the MG sensitivity level and count the banknote again.
v1801
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