When I switch on a new 2465-S I get the message "Self test error, E70" How can this be fixed?

Make sure the device has been cleaned thoroughly

Make sure the device is completely up to date. To check if your device is equipped with the latest update, please turn on the device and notate the firmware version that appears during the start-up (SXX-XX). You can check in our downloads section  if this is the latest update for your device.

Please complete both steps to the update, as this device requires 2 update files.  

If the error message still appears, calibration of the sensors might be necessary. Contact Safescan in order to have a free calibration paper sent to you.

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