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  • Banknote Counters
  • Safescan 2210 / 2250
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  • FAQ - Banknote Counters

Safescan 2210 / 2250

  • Different detection settings and sensitivity levels on my Safescan 2210/ 2250 can be changed. What do these sensitivity levels mean?
  • When starting the device it shows an EA0 ~ EA5 error. How can I solve this?
  • E1 (UV) error message
  • E2 (MG) error message
  • E3 (Thickness)
  • E4 (Height)
  • E6 (Skewed note) error message shows
  • The device appears not to start automatically
  • Can I count Polymer banknotes (for example GBP, CAD, RON) on my 2250?
  • I want to use the Safescan 2210 or 2250 for the sheet counting option (free count). Which sizes can the device count min. and max.?
  • I changed several settings on my device. Can I reset my device?
  • The banknotes appear not to be counted smoothly.
  • Cleaning Instructions (Safescan 2210/2250)
  • New banknotes have come into circulation. Do I need to update my device?
  • A foreign object like a coin, staple, rubber band or paperclip is blocking my device. How can these objects be removed?
  • The device shows an E4 height error when counting £10.00 SCT polymer notes from the RBS (Royal Bank of Scotland) on the 2210/2250. What is the cause of this?
  • Counting large stacks of polymer notes on Safescan 2210 / 2250

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