- Safescan 35
- Safescan 45
- Safescan 85
- Safescan 50 / 70
-
Safescan 155 / 165 / 185
- My Safescan 155 doesn't power on immediately, is it faulty?
- The device is turning off automatically. What is causing this?
- How can I change the exit direction of the inserted banknotes?
- I get an error code when feeding a banknote. What does this mean?
- How do I select another currency on my Safescan 155?
- After the update my device doesn't start.
- Can I scan the new GBP polymer notes in all 4 directions on my Safescan 155-S?
- My counterfeit detector is not working with the Swiss Francs even though the currency setting is on CHF?
- Why is there no update possibility for the USD for my Safescan 155?
- How can I ensure the verification results are accurate?
-
+ 18...
After the update my device doesn't start.
You may have accidentally loaded the wrong update onto your device.
Switch off the device and take out the power adapter.
Press and hold the [power on/off] button together with the MODE button and plug in the power adapter again. The device wil go into the update mode (three lines on the display should appear) so you can release the buttons and update the device with the correct version.
Also be aware, that after the update, the On/Off button will need to held slightly longer (approximately 3 seconds) in order for the device to turn on.
v1801
Switch off the device and take out the power adapter.
Press and hold the [power on/off] button together with the MODE button and plug in the power adapter again. The device wil go into the update mode (three lines on the display should appear) so you can release the buttons and update the device with the correct version.
Also be aware, that after the update, the On/Off button will need to held slightly longer (approximately 3 seconds) in order for the device to turn on.
v1801
How did we do with this article?