- Safescan 45
- Safescan 50 / 70
-
Safescan 155 / 165 / 185
- The device is turning off automatically. What is causing this?
- How can I change the exit direction of the inserted banknotes?
- I get an error code when feeding a banknote. What does this mean?
- How do I select another currency on my Safescan 155?
- After the update, my device doesn't start.
- How can I ensure the verification results are accurate?
- My device reports all scanned banknotes as counterfeit, what could cause this?
- When starting the device it shows an P1 ~ P12 error. How can I solve this?
- The device appears to work very slowly, what could cause this?
- Can the update software also be used on a Mac?
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+ 3...
- Safescan 155-S G2
After the update, my device doesn't start.
You may have accidentally loaded the wrong update onto your device.
Switch off the device and take out the power adapter.
Press and hold the [power on/off] button together with the MODE button and plug in the power adapter again. The device wil go into the update mode (three lines on the display should appear) so you can release the buttons and update the device with the correct version.
Also be aware, that after the update, the On/Off button will need to held slightly longer (approximately 3 seconds) in order for the device to turn on.
v1801
Switch off the device and take out the power adapter.
Press and hold the [power on/off] button together with the MODE button and plug in the power adapter again. The device wil go into the update mode (three lines on the display should appear) so you can release the buttons and update the device with the correct version.
Also be aware, that after the update, the On/Off button will need to held slightly longer (approximately 3 seconds) in order for the device to turn on.
v1801
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