My device displays an incorrect denomination (example: €50 is detected as €20 note), what could cause this?

Cause
Check if the device is placed near other electronic devices which transmit a radio-signal or produce a certain electromagnetic radiation. This may disturb the sensors of the detector.

Solution
Remove the device from its current location, place it somewhere else and verify if the problem still persists.
When yes, the device may need to be re-calibrated, please contact Safescan.

v1801
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