- Safescan 35
- Safescan 45
- Safescan 85
-
Safescan 50 / 70
- What's the frequency of the UV light used in the UV detectors?
- How do I replace the UV-bulb from my Safescan 50 or 70?
- The Safescan 70 is turning on and off by itself. What is causing this?
- My device lights up from white to blue. How can I change this?
- What is the warranty offered on UV-bulbs?
-
Safescan 155 / 165 / 185
- My Safescan 155 doesn't power on immediately, is it faulty?
- The device is turning off automatically. What is causing this?
- How can I change the exit direction of the inserted banknotes?
- I get an error code when feeding a banknote. What does this mean?
- How do I select another currency on my Safescan 155?
- After the update my device doesn't start.
- Can I scan the new GBP polymer notes in all 4 directions on my Safescan 155-S?
- My counterfeit detector is not working with the Swiss Francs even though the currency setting is on CHF?
- Why is there no update possibility for the USD for my Safescan 155?
- How can I ensure the verification results are accurate?
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+ 18...
My device lights up from white to blue. How can I change this?
Accidentally, the device has been set into a test mode. Try powering the device off and power on again. Wait for the blue light of the on / off button to light up blue.
Now the device is set into normal mode.
v1801
Now the device is set into normal mode.
v1801
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