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Safescan 35
- My Safescan 35 doesn't scan magnetic features. What could cause this?
- My Safescan 35 doesn't power on, is it faulty?
- Safescan 45
- Safescan 85
- Safescan 50 / 70
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Safescan 155 / 165 / 185
- My Safescan 155 doesn't power on immediately, is it faulty?
- The device is turning off automatically. What is causing this?
- How can I change the exit direction of the inserted banknotes?
- I get an error code when feeding a banknote. What does this mean?
- How do I select another currency on my Safescan 155?
- After the update my device doesn't start.
- Can I scan the new GBP polymer notes in all 4 directions on my Safescan 155-S?
- My counterfeit detector is not working with the Swiss Francs even though the currency setting is on CHF?
- Why is there no update possibility for the USD for my Safescan 155?
- How can I ensure the verification results are accurate?
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+ 18...
My Safescan 35 doesn't scan magnetic features. What could cause this?
Hold the device as a pencil. Press the key on the side and rub the metal sensor over the serial number on the back of the banknote (as if it is an eraser).
If the device was working correctly before, it is possible the batteries are empty.
v1801
If the device was working correctly before, it is possible the batteries are empty.
v1801
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