- Safescan 35
- Safescan 45
- Safescan 85
- Safescan 50 / 70
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Safescan 155 / 165 / 185
- My Safescan 155 doesn't power on immediately, is it faulty?
- The device is turning off automatically. What is causing this?
- How can I change the exit direction of the inserted banknotes?
- I get an error code when feeding a banknote. What does this mean?
- How do I select another currency on my Safescan 155?
- After the update my device doesn't start.
- Can I scan the new GBP polymer notes in all 4 directions on my Safescan 155-S?
- My counterfeit detector is not working with the Swiss Francs even though the currency setting is on CHF?
- Why is there no update possibility for the USD for my Safescan 155?
- How can I ensure the verification results are accurate?
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+ 18...
The device detects a banknote as counterfeit. What should I do with this banknote?
Manufacturing, distributing, spending and even possessing a counterfeit banknote is illegal. When your Safescan 155-S / 165-S / 185-S has detected a counterfeit banknote and you have assured yourself that the banknote is in fact a counterfeit, please notify the authorities immediately and hand in the counterfeit banknote.
Alternatively, you can take the counterfeit note to a branch office of your country’s central bank or your local bank.
Please note that your bank will not reimburse you for the face value of the counterfeit banknote.
v1801
Alternatively, you can take the counterfeit note to a branch office of your country’s central bank or your local bank.
Please note that your bank will not reimburse you for the face value of the counterfeit banknote.
v1801
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