- Safescan 35
- Safescan 45
- Safescan 85
- Safescan 50 / 70
-
Safescan 155 / 165 / 185
- My Safescan 155 doesn't power on immediately, is it faulty?
- The device is turning off automatically. What is causing this?
- How can I change the exit direction of the inserted banknotes?
- I get an error code when feeding a banknote. What does this mean?
- How do I select another currency on my Safescan 155?
- After the update my device doesn't start.
- Can I scan the new GBP polymer notes in all 4 directions on my Safescan 155-S?
- My counterfeit detector is not working with the Swiss Francs even though the currency setting is on CHF?
- Why is there no update possibility for the USD for my Safescan 155?
- How can I ensure the verification results are accurate?
-
+ 18...
The device does not recognize a newly introduced banknote.
The software version which is installed on your device does not contain the security characteristics of this new banknote.
Update the currency software.
v1801
Update the currency software.
v1801
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