Safescan 155 / 165 / 185

• My Safescan 155 doesn't power on immediately, is it faulty?
• The device is turning off automatically. What is causing this?
• How can I change the exit direction of the inserted banknotes?
• I get an error code when feeding a banknote. What does this mean?
• How do I select another currency on my Safescan 155?
• After the update my device doesn't start.
• Can I scan the new GBP polymer notes in all 4 directions on my Safescan 155-S?
• My counterfeit detector is not working with the Swiss Francs even though the currency setting is on CHF?
• Why is there no update possibility for the USD for my Safescan 155?
• How can I ensure the verification results are accurate?
• My device reports all scanned banknotes as counterfeit, what could cause this?
• My device displays an incorrect denomination (example: €50 is detected as €20 note), what could cause this?
• My device does not recognize a newly introduced banknote, can I update it?
• After updating my device only the buttons light up blue, the display remains blank.
• After updating my device to the latest version of the firmware the output direction of the banknote has changed. How can I change this back?
• The Safescan 155-S beeps when checking. Can I suppress this signal?
• When starting the device it shows an P1 ~ P12 error. How can I solve this?
• The device does not recognize a newly introduced banknote.
• The battery power indicator is blinking on the screen.
• The device appears to work very slowly, what could cause this?
• The device detects a banknote as counterfeit. What should I do with this banknote?
• What is the meaning of the detection methods as stated on your website: IR, MG, MT, WM, CD, SD, TD?
• Can the update software also be used on a Mac?
• How can I check which firmware is installed on my device?
• Which cable do I need to update my device?
• Safescan 155 / 165 / 185 - MicroSD Update Instructions
• Safescan 155 / 165 / 185 - USB Update Instructions
• Latest firmware updates for Safescan 155-S