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Safescan 6165 / 6175 / 6185
- Can I store multiple tokens on my Safescan 6185?
- My scale displays the message “Place Platform”, what does this mean?
- Can I count vouchers?
- What is the maximum amount of coins that can be placed on the scale at once?
- I think the count results are not good. How can I check if my scale is weighing properly?
- Do I need to calibrate my scale?
- Can I count multiple coin rolls of different denominations at the same time?
- Can I update the weight table without internet connection?
- My money counting scale is producing wrong results, what could cause this?
- My Safescan 6155 has started to display an error message OUT2. How can I correct this?
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How to complete a Factory Reset for your Safescan 6165
Sometimes you will need to reset all settings on your device due to a change in location/currency or due to the device miscounting. Follow the below steps to reset your Safescan 6165:
- Switch on your device

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- Switch on your device

- Select the Menu button
- Press the right arrow button x 6 times until you reach SET DEVICE

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- Press the right arrow button x 6 times until you reach SET DEVICE

- Press OK
- Press the right arrow button x 1 time until you see DEFAULT:

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- Press OK
- The Display will show RESET ALL:

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- Press OK. The device will restart and you need to re-configure it with the new settings required.
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