My scale displays the message “Place Platform”, what does this mean?

This can be solved by a firmware update. We have released a new firmware version (1.11 r1 or higher) for the Safescan 6165. This version cures an issue that may incidentally occur, whereby the 6165 gives the message “PLACE PLATFORM”  continuously.

Please go to the customer service section of the Safescan website and download and install the firmware update (Update tool and instructions can be found in the file). 

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