My scale displays the message “place platform”

This can be solved by a firmware update. We have released a new firmware version (1.11 r1 or higher) for the Safescan 6165. This version cures an issue that may incidentally occur, whereby the 6165 gives the message “PLACE PLATFORM”  continuously.

Please advise customers who report this issue to go to the customer service section of the website and download and install the firmware update.
Update tool and instructions in the main european languages are included in the download.

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