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Safescan 6165 / 6185
- Can I store multiple tokens on my Safescan 6185?
- My scale displays the message “Place Platform”, what does this mean?
- Can I count vouchers?
- What is the maximum amount of coins that can be placed on the scale at once?
- I think the count results are not good. How can I check if my scale is weighing properly?
- Do I need to calibrate my scale?
- Can I count multiple coin rolls of different denominations at the same time?
- Can I update the weight table without internet connection?
- My money counting scale is producing wrong results, what could cause this?
- My Safescan 6155 has started to display an error message OUT2. How can I correct this?
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My scale displays the message “Place Platform”, what does this mean?
This can be solved by a firmware update. We have released a new firmware version (1.11 r1 or higher) for the Safescan 6165. This version cures an issue that may incidentally occur, whereby the 6165 gives the message “PLACE PLATFORM” continuously.
Please go to the customer service section of the Safescan website and download and install the firmware update (Update tool and instructions can be found in the file).
v1801
Please go to the customer service section of the Safescan website and download and install the firmware update (Update tool and instructions can be found in the file).
v1801
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