Safescan 2885-S G2 - Update Instructions

The cash market is ever changing and central banks are constantly working on improving the quality and security of their currencies. Whenever they introduce a new banknote or discover a new high-end counterfeit, you can easily update your Safescan 2885-S by following the instructions below.

1. Switch on your computer, go to www.safescan.com/downloads and click on Banknote Counters.

2. Then click on the Safescan 2885-S and select the part number that matches with your device. Not sure which part number you have? Simply look at the product label on the back of your device. If you cannot find the part number on the product label, carefully check the bottom of your device to find the serial number sticker. Then simply match the first seven digits of the serial number to one of the options on the website.

3. Select your part number on the website by clicking on it. The available updates will now be shown. Select the desired update package and download it to your computer. Please make sure to save the download on a location where you can easily find and access it.

4. Once the package has been downloaded, you need to unzip it. This can be done using the default file extraction tools of your Mac or Windows computer, or by using external software such as WinZip or WinRar. Usually unzipping a file is as easy as right-clicking on the file and choosing the option Extract Files or Extract Here.

Once you have extracted all the files, the following documents and folders should be visible:

UPFILE: The update file (.CSB) is located in this folder.
Changelog:  This document (.TXT) contains the applied changes.
Update Instructions:  This folder contains documents (.PDF) with step by step instructions.

5. Next, insert your USB flash drive into your computer. Please make sure to delete any existing files from the drive first, as it must be empty.

6. Copy the entire folder called UPFILE to the USB flash drive. You can do so with a simple right click, copy and paste action, or by dragging the folder to the USB drive.

7. Once the folder has been copied to the USB drive, safely remove it from your computer, and insert it into the USB port at the back of your device. Please make sure that your device is switched off when you insert the drive.

8. Press and hold the START-OK button while you switch your device on. You may release the START-OK button once you have heard a beep.

9. The device will now automatically run and install the update. The device will show the progress of the installation on the screen.

10. Once the update is installed, the device will automatically restart itself. The new software version will now be displayed during the start-up process.

Please note that your USB flash drive must have a FAT-32 format in order for the update to work. If your drive has a different format, you can easily adjust this by inserting the USB drive into your computer, and right-clicking on it. Next, click on Format and select FAT-32 under the option File System. Your computer will show you a warning, simply click OK to continue. Your computer will let you know once the formatting is done. If you are using a Mac, all you have to do is insert the USB drive, and select Disk Utility. Then simply click on Erase, and make sure that you select the FAT-32 option. Once your drive is formatted you can move forward with step 6 and finish installing the update.

If you run into issues during the update process, please contact our customer care department.
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